To provide the technical knowledge through precision machining utilizing the latest CAD/CAM software and CNC machining where tolerance is not quality, but a standard. Allowing us to offer customers reliable, high quality products.
Metro Machine Works has the ability and multiple years of experience in the machining industry to provide quality precision parts. Our vision is to produce this standard and it's forms based through work ethic, and work/life balance that brings people to our company.
Based on the principal that Metro Machine Works Ltd. works with honesty, commitment, and Integrity; Our elements are created upon Quality Management and open communication.
Wherever possible, Quality Controls have been integrated into existing systems (environment, health and safety, etc.) and cross-referenced for ease of interpretation. The effective implementation of our Quality Management System is verified by regular reviews which compare our practice and performance against the requirements of our written procedures. We take corrective action wherever necessary to eliminate error, and we review the effectiveness of the actions we take.
We encourage open communication, and offer an open door policy between employees and customers across the board. Everyone is informed regarding all relevant product/service information, inquiries and requirement changes and amendments.
We determine the needs and expectations of all our customers - and fulfill them - in order to maintain and enhance customer satisfaction levels. When determining customer needs and expectations, due consideration is given to product, service, regulatory and legal requirements as well as each customer’s individual specification for their order.
All employees are responsible for complying with legal and regulatory requirements and are expected to share a commitment to continuous quality and improvement. Management ensures that its commitment is demonstrated by making available the necessary resources of leadership, equipment, premises and training within Metro Machine Works Ltd. principals.